Texas Wireless Internet

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Referral Program

Refer a friend or neighbor and get a $30 credit to your account!

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FAQ

How big is the wireless antenna?
It is very compact, less that 12" tall and less that 3.5" wide if you are located in the inner coverage circle. The antenna is similar to an 18" digital satellite dish if you are located in the outer coverage circle.

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Do I need to buy or rent equipment?
No. We buy and install all equipment needed for your wireless internet connection. The equipment is leased to you at no charge and remains property of Texas Wireless Internet. If you cancel your internet service we will uninstall the equipment.

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Is the wireless transmission secure?
All wireless transmissions are encrypted to protect your data. We also use security authentication to provide and additional layer of protection.

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Is wireless internet available in my area?
Our coverage area is constantly growing as we upgrade our network. We will come to your home and perform a free site survey to determine signal strength and line of sight to our tower location.

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Does my city or homeowner association allow me to put an antenna on my house?
The FCC prohibits any governmental (city) or non-governmental agencies (homeowner association or landlord) from restricting install of antennas on your home or private space. See the Telecommunications Act of 1996 for more details.

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Do you block or filter any websites?
No, we want to give the customer the ability to decide what sites to block. It is your responsibility to comply with the conditions of use. For more information on filtering click here.

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How can I provide parental controls?
It is your responsibility to provide parental controls to any minor who uses your internet connection. Click here for more information.
For a comparison click here.

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I live just outside your coverage area. Can I get wireless internet service?
Customers just beyond our coverage area with a high elevation and no obstructions to our tower may be candidates for service. Please contact us or signup and we can conduct a site survey. Geographic limitations such as trees and hill may prevent installation of equipment within our coverage radius.

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How long does it take to get wireless internet service installed?
We typically can have your wireless internet access installed in a few days, often the same or next day. After we have performed a site survey and determined that our signal is strong enough at your location, it takes about 2 - 3 hours to complete the installation.

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I get a certificate warning when I go to "My Account" or "Webmail". How do I fix that?
You have not chosen to trust the signing authority of the certificate. Click "Continue" to go to the login page. If you want to fix the Internet Explorer problem permanently go to http://www.cacert.org/index.php?id=17 and click "Yes", "Yes" and "Yes".
If you have problem running the automated install, try the manual installationhttp://wiki.cacert.org/wiki/BrowserClients

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Tower